Where is my order confirmation?
Once your order has been placed successfully, a confirmation email will be sent to the email address used at checkout. This usually arrives within a few minutes, but during busy periods it may take up to an hour.
If you haven’t received it:
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Check your spam/junk/promotions folders – sometimes it gets filtered.
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Double-check your email address – log into your account (if you created one) to ensure there were no typos.
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Still no luck? Please get in touch with our Customer Service team and include:
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Your full name
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The email address used at checkout
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The time and date of your order (if known)
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We’ll be happy to locate your order and re-send the confirmation if needed!