There’s an item missing from my order – what should I do?
We’re so sorry if something is missing from your order — let’s get this sorted as quickly as possible!
First, please check your email (including junk/spam folders) to see if we’ve sent you a message about an out of stock item or a split shipment (your order may arrive in more than one delivery).
If you haven’t received any communication or if you're unsure, please reach out to our Customer Service team with your order number and details of the missing item, and we’ll look into this for you right away.