Returns can take up to 14 working days to reach us. Once our Returns team has processed your parcel, your refund should appear in your account within:
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UK orders: 5 working days
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International orders: 10 working days
If it’s been over 14 working days since you sent your parcel back and you still haven’t received your refund, please get in touch with us. Make sure to include:
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A photo of your proof of postage receipt
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Your order number
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The item(s) you returned
One of our Customer Service team members will get back to you as soon as possible 💖.