An item is considered faulty if it is not of satisfactory quality, not fit for purpose, or not as described. Please note that damage caused by normal wear and tear, accidents, or misuse is not considered faulty, and Skinnydip reserves the right to refuse a refund in these cases.
If your item is faulty, please do not dispose of or amend it.
Contact our Customer Service team within 30 days of receipt, including your name, order number, and any images of the faulty item(s). We’ll guide you through the next steps. Do not return the item to us unless instructed by our team. 💖