Goods are classified as faulty if they are not of satisfactory quality, fit for purpose or not as described. Please note that items which are damaged due to normal wear and tear; by accident; or through misuse will not be considered faulty and Skinnydip has the right to refuse a refund on these grounds.
If your item is faulty, please do not dispose or amend your item(s).
Please contact our Customer Service team within 30 days of receipt along with your name, order number, and images you can provide of the faulty item(s), so we can support you further. Please DO NOT return the faulty item to us unless told to by our Customer Service team.