Evri UK order
As we currently ship with Evri, they state that your courier will make three attempts to deliver your parcel or alternatively may leave your parcel in a safe place that is convenient for you to collect. If you would like to pass on a preferable delivery day, time or safe place to leave your parcel, please use the Hermes web chat service and they’ll be happy to pass the information on to the courier.
It may not always be possible for our couriers to meet exact dates or times however we will do our best to get your parcel to you as soon as possible. If Hermes have attempted to deliver your parcel after three attempts this will then be sent back to us and you will be refunded.