We are more than happy to accept returns back from our International customers. Please note, that our return service is only free for our UK customers. You will need to pay to send back any unwanted items but please feel free to use the cheapest delivery service available in your country.
Please securely package your item and include a note within the parcel containing your name, order number and email address. Please send all returns to the below address:
Skinnydip London
CML 4
Harrier Parkway
Magna Park
Lutterworth
LE17 4XT
United Kingdom
All returned items must be sent back to us within 30 days of receipt and unused and in their original condition. Please note that we do not currently offer exchanges.
Please make sure to always obtain proof of postage and keep this safe until you’ve received confirmation of your return, in case we need to see it later on. We will not be able to honour refunds/exchanges without valid proof of postage.
Parcels can take up to 21 working days to reach us and then the refund will land in your account within 5-10 working days once processed.
*If you have received a faulty or incorrect item please contact our customer service team at mail@skinnydiplondon.com before sending items back to us. Do not send these items back to us before contacting us with images of the item.