Oh no! Here’s what to check:
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Make sure you’ve typed the code exactly as it appears — it’s case sensitive!
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Check that the code is still valid and hasn’t expired.
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Have a read of the T&Cs — some codes don’t work on sale items, certain categories, or specific products.
If you’ve checked all that and it’s still not working, don’t worry! Just contact our Customer Service team with your discount code and they’ll be able to advise you further and help get it sorted. 💖