Leonie

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Activity overview

Latest activity by Leonie
  • Leonie created an article,

    How do I get in touch about collabs & collaboration requests?

    Thank you for your interest in working with us!  If you please email press@skinnydiplondon.com they'll be able to assist you further. Please note that due to the high level of contacts we receive, ...

  • Leonie created an article,

    Do you ship to PO Boxes or APO addresses?

    For UK orders we are able to ship to PO boxes. For international orders postcode restrictions do apply. Unfortunately, we are not able to deliver to an international PO Box address or APO address. ...

  • Leonie created an article,

    Where is my refund/exchange?

    Returns can take up to 14 working days to reach us, once processed by our Returns team, depending on your card issuer your refund will land in your account within 5 working days for UK orders, and ...

  • Leonie created an article,

    How do I contact your Marketing & Press team?

    For all Marketing & Press queries, please email our PR team at press@skinnydiplondon.com they'll be able to assist you further. Please note that due to the high level of contacts we receive, our Pr...

  • Leonie created an article,

    Wholesale enquiries

    For all Skinnydip supplier enquiries, please email our Wholesale team at wholesale@skinnydiplondon.com they'll be able to assist you further. Please note that due to the high level of contacts we r...

  • Leonie created an article,

    I have received a 'Back in Stock' email, but when I go to order the item is still sold out?

    When you sign up to our restock email notifications you’ll be updated as soon as possible, even if only a small number of units are available in stock. On this occasion it seems like the item becam...

  • Leonie created an article,

    Do you offer NHS discount?

    Skinnydip are currently offering 25% off everything (subject to T&Cs) through Blue Light Card, the discount service for the UK’s Emergency Services and NHS. Please head to the closed group website ...

  • Leonie created an article,

    I purchased a Skinnydip item from another retailer, but it is faulty. What do I do?

    We work with a number of third-party retailers who stock our items and any purchases made in these stores or concessions are subject to the store’s own returns policy.As we have no record of the tr...

  • Leonie created an article,

    I have purchased something online, can I return it in-store?

    Yes, please bring your order confirmation email and the product to one of our stores within 30 days of receipt.  

  • Leonie created an article,

    What do I do if my item is faulty?

    Goods are classified as faulty if they are not of satisfactory quality, fit for purpose or not as described. Please note that items which are damaged due to normal wear and tear; by accident; or th...