Meghan
- Total activity 30
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Activity overview
Latest activity by Meghan-
Meghan created an article,
Do I need to pay customs and duties charges?
We cover all taxes & duties for countries in the EU only. For any questions regarding countries outside the EU please contact our customer service team at mail@skinnydiplondon.com.
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Meghan created an article,
Is your packaging recyclable?
Yes, our current mailing bags are made from 100% recycled materials & are 100% recyclable. We’re currently working on our phone case molds and packaging to make them 100% recyclable too.
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Meghan created an article,
I have lost my reward/voucher, can I get a new one?
Your rewards and vouchers should be automatically attached to your account. If you’re having issues claiming these please contact our customer service team.
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Meghan created an article,
My points haven’t been added, why?
Your loyalty points should appear in your account from 35 days after purchase. This is to allow for any deduction of points from any returns made.
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Meghan created an article,
How do I claim my rewards?
As long as you’re logged into your account, you can claim your rewards at checkout when making a purchase. To check what rewards you have simply sign into your account and click on the ‘loyalty’ se...
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Meghan created an article,
When do my points expire?
You have one year to use your points from the date they enter your account.
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Meghan created an article,
How do I see how many points I have?
To see how many loyalty points you have simply sign into your account and click on the ‘loyalty’ section to see your points total and current benefits.
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Meghan created an article,
How can I remove my personal information from your database?
If you would like all information regarding yourself removed from our Skinnydip database, please contact our Customer Service team with your email address.
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Meghan created an article,
Is my personal information kept private?
Yes, in accordance with the new and updated data protection act we promise to keep your information private and secure. To read more about our privacy policy please see here.
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Meghan created an article,
How can I access my wish list?
To access your wish list, please make sure you are logged in and then click this link here.